I engaged Complete Power and Air as my chosen installer to install ducted reverse cycle heating and cooling in my home under the ACT Government Sustainable Households program. I was pleased that it was the business owner themselves who attended to quote, and was impressed the he was himself both a qualified electrician and also a qualified refrigeration mechanic. This enabled me to feel confident from the outset in his advice and his consideration of the efficiency of heating and cooling options for my home.

During the application period for the ACT Sustainable Homes program, Complete Power and Air were happy to discuss brands of my choice and also offer options with potential advantages including financially, and were also happy to go with my own choice of unit even though this added to the length of time it took before approval was gained under the program.

At all times, Complete Power and Air paid excellent attention to customer service and satisfaction as well as my own choices and questions as a customer. They also consulted on details of how I would like the install located and arranged in my home. By the time it came for install I had a complete understanding of the work that would be carried out, and found this satisfying and meeting my requirements neatly.

Complete Power and Air provided a high quality install. They also arrived on time and completed the work in exactly the time projected. All staff were polite and friendly, as well as clearly competent, prepared and efficient. I liked as well that some attention was paid not to be overly intrusive on household activities.

There’s no question in my mind that Complete Power and Air provided the best, fairest, most dedicated, and professional install that I could have expected and that in this, did it at high quality and better than I would have expected from anybody else that attended for a quote.